Gross Margin
Revenue minus COGS, as a percentage. The number that tells you whether the business model works before overhead gets its say. Software brags about it; hardware endures it.
Heard in the wild
“Services run 30% gross margin; the software side runs 80%.”
Tone check: Technical
Know your industry's normal before judging a number. 30% is tragic in SaaS and heroic in construction.