Paradigm Shift
A fundamental change in how everything works. Kuhn's philosophy of science, sanded down to describe a new expense-report tool. The most oversold two words in business.
Heard in the wild
“The move to predictive maintenance is a real paradigm shift for facilities.”
Tone check: Cliché
Peak jargon since the 90s. If it were really a paradigm shift, nobody would need to say so.