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Frictionless

Cliché Marketing Buzzword Marketing

An experience devoid of obstacles for the user. In reality, it is a marketing aspiration that ignores the technical complexity required to make things simple.

Heard in the wild

“Our goal is to create a frictionless onboarding experience for new subscribers.”

Tone check: Cliché

Mostly used in pitch decks. When heard internally, it usually means someone wants you to hide the complex parts.

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